Frequently Asked Questions
Need help with an order, payment, or shipping question?
Use the public support inbox for anything customer-specific so we can check the exact order status before replying. For general product questions, you can still browse the FAQs below.
What is creatine monohydrate?
Creatine monohydrate is the most studied sports supplement in history. It's a naturally occurring compound that helps your muscles produce energy during high-intensity exercise. It's been proven safe and effective in over 500 peer-reviewed studies.
How do I take it?
Mix one scoop (5g) with water or your favorite beverage. Take it daily — timing doesn't matter. Consistency is what counts. No loading phase needed.
Is creatine safe?
Yes. Creatine monohydrate is one of the most extensively studied supplements. It has been proven safe for healthy adults in hundreds of clinical studies. It's also approved by EFSA (European Food Safety Authority).
Where do you ship?
Our standard published shipping offer is currently focused on addresses in the Republic of Cyprus. If you need help with another destination, contact info@creatine.cy before ordering.
What's your return policy?
If you want to request a return, contact us within 14 days of delivery. Return eligibility depends on the product being unopened, sealed, and in its original packaging.
Is this the same as creatine HCL or other forms?
We only sell creatine monohydrate — the gold standard. It's the most researched form with the strongest evidence for effectiveness. Other forms are mostly marketing with less science behind them.
Do I need to cycle creatine?
No. There's no scientific evidence that cycling creatine provides any benefit. Take it consistently every day for best results.
How do I pay?
We accept all major credit and debit cards through our secure payment processor, Viva Wallet. Your payment information is never stored on our servers.
Customer support
Need help before or after checkout?
If something looks off with payment, delivery details, or your confirmation email, contact us and include the email used on the order so we can review it manually.
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